While we’re confident you’ll love your Lalshah products, if you’re not entirely satisfied with your purchase, rest assured, we’ve got you covered with our hassle-free return and replacement policies.
Damaged Item Delivered:
Step 1 – Contact us within 3 days of delivery on WhatsApp or at info@lalshah.co.in with pictures and open box video of the product and damaged item and your order ID.
Step 2 – We’ll review your request within 48 working hours.
Step 3 – If approved, we’ll arrange a reverse pick-up to collect the item.
Step 4 – If reverse pick-up isn’t available, we’ll guide you through alternative options.
Step 5 – Once the item is collected, we’ll promptly ship your replacement (subject to availability) or process a refund.
Note: In case of any other assistance, contact us on our helpline number +91 82618 27627
Missing or Incorrect Items Delivered:
Step 1 – Contact us within 3 days of delivery on WhatsApp or at info@lalshah.co.in with your order ID, a video of unboxing in case of missing items, and pictures of incorrect items.
Step 2 – We’ll review your request within 48 working hours.
Step 3 – If approved, we’ll promptly ship the missing/correct items.
Note: In case of any other assistance, contact us on our helpline number +91 82618 27627
Order Cancellation:
You can cancel the order only once unfulfilled. Once fulfilled, cancellations are not possible.
Shipping Charges:
Enjoy FREE Shipping on all orders above a minimum order amount of ₹499. We also offer Cash-On-Delivery. Shipping rates shown at checkout are final.